2. Why are the engagements over a several month period?
Modeling from adult learning theory, we have designed our workshops to build knowledge and skills over the life of the engagement. This is accomplished through the introduction of foundational content through the first 2 sessions, provision of tools and exercises for their application in the remaining sessions, reinforcement through individual coaching and feedback, and role-play scenarios to ensure mastery. Each session builds upon the previous and allows time for incremental practice and implementation. We spend time reviewing what was learned to date and making connections to the new material to support a wholistic approach to donor engagement.
4. What type of fundraisers does the program serve? Do you have a curriculum that is good for the new fundraiser? What is the right level of experience?
Within our core curriculum many of the examples, tools, and methods we coach around are geared toward the new fundraiser. Others are geared toward more seasoned fundraisers. We have compelling examples and testimonials from both groups on the benefits they have experienced from their participation.
6. How do you make it sustainable?
The sustainable changed behaviors is in part a product of the group workshops and individual coaching that takes place over an extended period of time. With each service we offer, we meet regularly with the managers to ensure consistent messaging, assess processes and procedures and inform management practices that reinforce the curriculum and individual learning opportunities. 90% of our clients continue with some level of engagement to ensure competency building and muscle memory. Additionally we offer Management of Frontline Fundraising (MFF) training services that develops the managers and coaches them on how to train and develop their teams accordingly; thereby disseminating the skills and competencies to a broader group of fundraisers. Our Development Program Enhancements also offer more institutional consistency around the culture of fundraising which reinforces its sustainability.
8. Why should we hire you as opposed to doing this work ourselves?
We bring a best in class methodology that’s been developed with dozen of institutions and hundreds of gift officers. Recognizing that managers must also focus on managing the organization and their own portfolios, we offer dedicated bandwidth focused only on developing your team’s skills. Additionally, we bring an objective, 3rd party perspective to the “change management” aspect of resetting skills, culture, and expectations.